Airtel — not getting subscribed channel [protected]

Address:

Mumbai City, Maharashtra, 401107

Hi,

Wrt digitaltv id [protected], as per new trai rules we have choose the plan. We are not many channels which we have subscribed in our plan. It's been more then 10 days that we are chasing customer care and nodal team to activate the ssubscribed but there is no proper and no engineer visit. Y'day they changed plan which would cost us more and assured us that we will get subscribed channels but even now we are not able view those channels. And worst part is they are not responding to calls and emails.