[Resolved] Airtel — Not giving better service to old customers | |||||
My mobile number [protected] from one week getting continously problem of disconnected without intimate I'm visited habsiguda airtel store hyderabad on 27/05/2017 and requested to solve the problem she suggested to take new sim with same number I have taken with amount of rs 30 but on monday without intimating sim disconnected Today 30/05/2017 visited the habsiguda airtel office and discussed the disconnected problem to ms padma store manager she gave me new sim and take the address proof documents still not solved I have facing the huge loss with not connecting communication with my customers Was this information helpful? | |||||
Jul 8, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 30 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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This is with reference to your post, dated 30 May 2017 .
We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.
We look forward to receive the required details.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd