Airtel — Not Giving plan data | |||
Dear Sir I have Broad band Internet connection with 3 GB data with 2 mbps speed. And a offer has been offered to me that if i paid 5 month rent in advance he will give service for six month ( one month Extra) Now Airtel are cheating with me . No data has been given to me And said that I had been given it on 2.05.2015 and consumpted by me on the same day. They are forcing me to change plan and said that your advance payment will lapse and you have to pay again. regards Ar. Pushp Kumar Sharma E-88, second floo, Sector -52, r Noida Tel[protected] Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Sharma,
This is with reference to your post dated 05 May 2015.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 05 May 2015.
We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 5 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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