Airtel — not providing benifits of call rate cutter

yprsmile

Address:

Chennai, Tamil Nadu

Sir/Madam I recharge mob([protected]) for call rate cutter and the same was successfully recharged. But i didnt get any benifit from that‚ as i have been charged with old rate.When i approached customer care executive for the same‚ i was told that because of some technical issues the plan was not activated . Further they registered a complaint against the issue(ref No. CBNRV[protected]).when i asked for deducted amount to forefeit ‚ i was told that deducted amount will not refunded at all.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your post dated 04 May 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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