Airtel — not providing proper network coverage even after n number of follow-ups

Praveen0518

from New Delhi, Delhi

Address:

Yakamuru, Krishna, Andhra Pradesh, 521165

My Village(Yakamuru - Pin: 521165) was not having proper Airtel Network Coverage after 4G introduction. I had raised many complaints with CustomerCare, Applette team, Social Media Team, Local DM, etc., from past 12-18 months. I stay in a metro city and when trying to call my Parents, it is really disgusting to atleast say HI or Hello when they are inside the House. They have to walk out of the House to have a conversation. Same cannot be done during the Night hours and it is always risky. Airtel is not at all considering the seriousness keep replying with the same templates. Request Airtel Andhra Pradesh team to work and provide us seamless connectivity

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Airtel customer support has been notified about the posted complaint.

Jul 25, 2019

Updated by Praveen0518 As per the Customer care, Ticket which was raised on 11th July 2019 doesn't have any update even after 10 days. As of now, there is no one in Airtel who can provide me an update for the network issue raised.