Airtel — not refunding deducting amount

Address:

Jaipur, Rajasthan

i recharged my airtel number of 100 rs on 29 oct 2014 for call rate deduction plan... and my balance reduced by 100 rs. but plan not activated... i call customer care to refund my amount . they said airtel company does not refund any amount once deducted... just like a thief... i asked why ?... they cut the call... if i do not get my money back... i will go to cunsumer forum... dostn't this company feel ashamed while doing this cheap robbery ...