Airtel — Number not started after porting

Address:New Delhi, Delhi, 110046
Website:airtel

My name is Rohit Yadav and im a vodafone customer. i placed a request for porting to airtel. This was done through an agent from whom i got a message([protected]) which said contact on [protected] and speak to sameer. I got this message many times in the last 2 months and this time i called them. They said they will send an executive to my house for the documents. I gave them my documents and the process started. I kept getting many calls for porting even though i have already placed a request. Its clear these peole randomly call just anyone. then after few days i got a message that my request has been cancelled as i havnt paid my bill which i had already paid and now they said they will have to repeat the whole process. So again they started everything. Now on 30th dec night my vodafone number was shut down and airtel number wasnt activated. and today its 2nd jan and my both numbers are not working. Iv been calling airtel everyday and they just say give us 24 hours of time and the issue will be resolved but nothing is being done. I spoke to their mangaer and he told me 24 hours but now its been 72 hours and nothing has been done. I just spoke to jatinder sharma, who is a senior team leader and he said that my application had one thing pending and thats why my number isnt working whereas the manger said everything is fine and it will start soon. This is a height of harassment. IM not able to use my phone because of them and cant contact anyone and no one can contact me as my number isnt working for the last 4 days.
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Airtel customer support has been notified about the posted complaint.
Jan 02, 2016
Updated by rohit1983yadav
my phone number is [protected] which is not working. my alternate number is [protected]
Complaint comments 

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Dear Mr. Yadav,
This is with reference to your post dated 2 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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