[Resolved] Airtel — Offer Activation Not Done and No Response for Complaint

Soumya13

from Bengaluru, Karnataka

Address:

Rohtak, Haryana, 124001

I did a recharge of 298 Rs. The offer said that I'll have unlimited local and STD calls but I coildn't call untill I recharged it again with some money. After that, I was able to call but the calls were being charged from the balance. I sent an e-mail, tried complaint numbers, and even filled an online complaint on airtel site but no response is being given till now

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May 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2017

Airtel Customer Care's response Dear Soumya,

This is with reference to your post, dated 02 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 08, 2017

Airtel Customer Care's response Dear Soumya,

This is with reference to your post dated 2 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd