[Resolved] Airtel — online refund caf[protected] airtel broadband connection | |||
I request for an airtel broadband connection on 23rd august 2019, within 1 hour an executive called me and said sir it is possible but you have to make payment and within 48 hours all will be done. I made a payment of rs 2828 the same day, after 15-20 i inquired airtel, the area executives, the one who collected my payment no one responded and somehow i got through and came to know that there are no free ports in my area and amount shall be refunded. Then i realized that i have been cheated. Why? 1. Without checking feasibility, why was the payment collected from me? 2. After the executives realized, no free port why they didn't inform me? 3. I requested for refund immediately, the airtel advisory executives asked me for a proof of payment? #, why can't they check with executive who collected payment. 4. I provided the proof, then they started asking for cancelled cheque and 100 other things, why? 5. Then they said after 45 days we will provide a cheque, why can't this money be returned to original mode of payment. This is a shame on indian judiciary system that big names like bharti airtel is fooling customers like this, and making billions of rs for their family. I want my refund back asap and action be taken over the below executives:- My area airtel executive ranga swamy. - why didn't check feasibility before taking payement and no response for next 30 hours. Priyadarshini baskar - advisory executive Ansy k - advisory executive Akila sundari e - advisory executive Nirmala - advisory executive As you can see, airtel is a fraud company which along with all the above frauds have been fooling people around for last so many years, please delist them so that they should not get jobs anywhere. Was this information helpful? | |||
Jan 6, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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