[Resolved] Airtel — Other account linked to my cell number | |||||
I am now tired of calling 198 to complain that there is another account[protected] that is linked to my personal mobile number. 989xxxx68. I have sent so many emails and calls to helpline every time they promise to look into the matter but no resolution yet. Its two years now... WOW... Please note that this account[protected] is in the name of 'Weiss Rohlig Insdia Pvt. Ltd" and I have left that company in 2012. My personal mobile number has been mentioned in the "Relationship" section of your system (as per information of 198 executive) and thus when I log onto Airtel.in, I see my mobile + this broadband account. I also receive sms for payment due... I request you to delete / de-link / remove / erase this relationship between both accounts as I DO NOT WORK FOR THAT COMPANY ANY MORE... Please refer attached Screenshot fyi... Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Mr. Arora,
Thanks for your revert and a nice way to wash off your hands... hehehe
I cannot provide my contact details in an open forum. From the screenshot that I had attached, you can see my name basis which you can find out my contact details. Further, if you read my complaint properly, i have mentioned that i have sent emals to your customer service team so this comlaint is officially on record. Now I have added the Nodal officer & Apalette too...
This is real customer harassment...
Thanks for your revert and a nice way to wash off your hands... hehehe
I cannot provide my contact details in an open forum. From the screenshot that I had attached, you can see my name basis which you can find out my contact details. Further, if you read my complaint properly, i have mentioned that i have sent emals to your customer service team so this comlaint is officially on record. Now I have added the Nodal officer & Apalette too...
This is real customer harassment...
Dear Mr. Sonpal,
This is with reference to your post dated 17 December 2015. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 17 December 2015. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 17 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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