[Resolved] Airtel — outgoing message service not working on roaming | |
Mobile number: +[protected] Service provider: airtel (Gujarat) I have not been able to send text messages (Outgoing sms service is not working). I have transferred from ahmedabad (Gujarat) to bangalore (Karnataka), and this problem has started from the time i was on roaming. I tried calling the customer care, visiting airtel store but to no avail. Already checked my message service number (It is correct) Switched phones and checked (Still not working) Raised a complaint twice (They closed it without resolving, saying everything is okay from our end) Called airtel nodal officer gujarat but his number is always not reachable. Airtel store in bangalore says that it is an issue of airtel gujarat and they cannot resolve it as well. Kindly look into the matter. Tia, Siddhant agarwal Was this information helpful? | |
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 July 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
Add a Comment | |
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment