Airtel — outgoing not working on airtel prepaid sim

Address:	560075
Website:	Airtel

Hi,

I have recently migrated from postpaid to prepaid in airtel. I have been struggling for last 3 days, but outgoing is not working. The customer care suggested to change the sim, but that also did not work. Is it possible to raise an escalation and get a huge amount for the mental harrassment done by airtel? What is the proper way to log a case in consumer forum?

Regards,
Priyabrata panda
Address: 107, shilpitha regalia, malleshpalya 5th main, bangalore.
Airtel # [protected]