Airtel — outgoing services expired despite frequent usage

Address:Chennai, Tamil Nadu, 600036

My airtel outgoing services got expired yesterday (10/11/2018). I have nearly 26 rs balance on my phone and use it quite frequently. Despite that it got expired and it says incoming too will expire on 25/11/2018. Could you help me resolve this issue. I want to know specifically how to again revive my outgoing services. Will recharging now help to renew the services?
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