[Resolved] Airtel — Paid excess amount of Airtel bill | |||||
Due to huge bill I didn't pay airtel bill, I made many complaints but later on got call from [protected] no and he said himself a court lawyer and ask me to pay bill and also he said airtel will review your actual usage and refund the excess amt to me, till date didn't get refund. I paid Rs.1167 (transaction ID - 831650). Rs. 1167 is not my actual usage my actual usage should me between 300-400 Rs. Now whenever I call him he just say I will check and then cut my call. I don't know his name he did not gave me chance to ask his name even. Please call him and he is fraud person also Airtel is fraud who charge me huge amount also on belief of lawyer I paid them bill and now they are not refunding me my extra money. Please help me to get my money back. My airtel no. [protected] (For which I paid bill) Altrnate no. [protected] Was this information helpful? | |||||
Mar 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 14 February 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 21, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 14 February 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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