Airtel Payment Bank — my money has not been refunded by airtel payment bank.

Anuhsc

from Agra, Uttar Pradesh

Address:

Aligarh, Uttar Pradesh, 202280

I had done a transaction from airtel bank wallet to paytm bank account of rs.8910 . transection id -[protected](rs.910)
[protected](rs.2000), [protected]
9673(rs.2000),[protected](rs.2000).
transaction of rs. 2000 has been successful but remaining rs.6910 was not added to paytm debit card by paytm bank. and rs. 6910 was deducted from my Airtel bank wallet.
i had contacted to paytm bank regarding this issue, they said rs. 6910 has been refunded to ur Airtel bank account. but my airtel bank wallet is showing 0 balance.
kindly resolve this issue as soon as possible
my registered pnone number is [protected]. please contact me as soon as possible.

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Airtel customer support has been notified about the posted complaint.

Jan 12, 2019

Updated by Anuhsc t has been 8 days around and i continuously registered complaint regarding my issue and also responded on that but from airtel bank i got only one msg repeatedly, we will contact you within 2 working days. i m getting frustrated now. they are not responding properly. please take suitable action on this or give me suggestion to resolve this issue

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Anuhsc

from Agra, Uttar Pradesh

it has been 8 days around and i continuously registered complaint regarding my issue and also responded on that but from airtel bank i got only one msg repeatedly, we will contact you within 2 working days. i m getting frustrated now. they are not responding properly. please take suitable action on this or give me suggestion to resolve this issue