Airtel Payment Bank — wallet transfer money to my bank

Address:

Raigad, Maharashtra, 410206

Airtel money is only allowing us to add money to wallet not to transfer.. This is very big cheating.. If they need kyc updates then they need to restrict both add and send money. But they accept the money but not allowing to transfer..

Airtel app is showing the service is temporarily not available. Already 2 weeks gone. Looks like they wants to hold the money.. Also it shows we can use wallet money only for recharge