[Resolved] Airtel — Payment bills still getting generated though connection was discoonected | |||
Hi, This complain has still not been resolved and am getting payment mails again and again.After I posted this complain airtel sent me an email that i do not have to pay anything and my account will be disconnected. But nothing was done and still am getting payment mails. Now the customer care people are making stories that this account is active because of ownership transfer which i have never applied for.I never even heard anything like that so why will I apply for that. Must say that Airtel customer care service is the most pathetic one.I cannot take this nonsense anymore. I need immediate disconnection and also I am not paying anything as the last payment where I confirmed disconnection twice has been paid in April.I do not owe anything to Airtel. I have the whole chain of mails exchanged so if that is required I can send it to the concerned person. Regards, Astha Shaw Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Ms. Shaw,
This is with reference to your post dated 22 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 22 July 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 22 July 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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