Airtel — payment collected by service not delivered.

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	Airtel

Hello, i was interested in the installation of airtel broadband connection at home and i had called their representative raju ([protected]) and he came home immediately. He had asked me to fill the form and provide a form of id along with a payment link that was sent to my cell phone for the credit card payment and i was charged inr 4201 and transaction id was 80291231. He had assured me that he will make sure the connection will be done the same day thursday august 2nd but unfortunately that did not happen. I waited until the next day and i called him up and he was not answering the phone and i ended called another airtel person by the name raghava ([protected]) and he had informed me to call his manager/supervisor on ([protected]) and complain.in fact he had put me on conference call with his supervisor and asked me to express my experience. I did inform him that i will need to get my connection today as i was to leave overseas on saturday (August 4th). Unfortunately no one has come to my house to do the installation. I would not want to avail the service anymore and i would appreciate if i could have the full amount refunded to my credit card account immediately. I would appreciate if this is resolved immediately. Thank you in anticipation.