[Resolved] Airtel — Payment cross Check | |
Sir, I always pay my postpaid bill in time except for the month of May which was due on the 27.05.2017. However, after getting reminder I paid the bill of Rs. 190/- on the 7.06.2017 vide E-Receipt No. 73416140. Then after a few days I again I receive a message showing that my bill has the previous balance too. However, on the 14.06.2017 I again made the payment of Rs. 190/- vide E-Receipt No.[protected]. The Customer Care recognized that they received only the second payment. Kindly check my payment made on the 7.06.2017. Was this information helpful? | |
Aug 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 06, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 5 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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