Airtel Payments Bank — about account freeze

Address:

Meerut, Uttar Pradesh, 250001

Sir in my airtel payments bank my amount is credit in my wallet but now amount is not debit and not reflect to bank due to my date of birth is mismatched with my aadhar card so airtel customer care says please upgrade your ekyc for resolve the problem but now the ekyc process of airtel payments bank is suspended and my amount is remain in wallet and i am unable to use that amount so please take action on this problem.