[Resolved]  Airtel — Physical Verification not happening

Address:Bangalore, Karnataka

Hi, I bought a 4G dongle on 2nd July, provided all the details. Verifucation on call is done but physical verification is not happening at all. I got so many calls from the customer care but everyone is transferring my call to some other department saying that they are not the concerned people. Please help. Earlier I had an airtel broadband connection, which is not working and no one came to check that also. Ultimately, I had to opt for the dongle, but in that also, they are creating trouble.
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Mar 22, 2018
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 06, 2015
Updated by Shivani Kumar
Customer Care is saying, my contact number is updated wrong. Please correct it and send some person for physical verification.
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Dear Mr. Kumar,

This is with reference to your post dated 06 July 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Mr. Kumar,

This is with reference to your post dated 06 July 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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