Airtel — Plan activation

Address:

160062

Hello Airtel, I am very fed up provided by your services. Please let me know, Today 14 Oct 2015 .( Landline No.[protected] Plan activated 1299 15 GB Per Months.Now mid august your provide offer 25 GB data per months free). This day now i am using total 40 GB data, i need this month some more data then i go to your site and purchase 20 GB data 150 Rs. then not see Buy no option only Upgrade now Option. then i click but, after some time i see one message deactivated your 25 GB Data, please active now call 121, Please explain if any message display on your site or any click button to display pop-up or etc, if your buy or upgrade any plan then your previous data derivative., tell me i need answer. Now 2nd thing, i am using airtel 2nd at home plan 499 5 GB Plan[protected], then today i update 1 GB data then told me buy Now, ---- kya aap k server mein Ghr and office k liye alg-2 messge display kerne ka Koe script laga rakha hai, kahi p ye display nhi kiya ki agr ap koe plan upgrade ya buy now kerte ho to privious plan p effect kerege. Dear Airtel Pleae reply and change my Plan wapas pehel jyesa [protected]. Other wise i go to consumer court and other option. Jab aap k system mein fault hai to customer ku pershn ho. i need your explainaion.? Your Messgae[protected]------ Dear Customer, Greetings from Airtel. This is with reference to the current data usage information on your fixedline / broadband connection bearing DSL ID[protected]_dsl. This is to inform that requested GB top-up of 25 GB is deactivated on your DSL ID[protected]_dsl with effect from your next bill generation date[protected]. You have 0 GBs of High Speed Quota left in your account for the remaining 11 days in your current bill cycle. To activate again / know more about other plans, please write back to us at [protected]@in.airtel.com and we will be happy to assist you. Warm Regards, Bharti Airtel