[Resolved]  Airtel — plan change without informing airtel cheating

Address:Vellore, Tamil Nadu

Hi I'm recharge on 20th june 2015 my mobile number [protected] topup of 66 for full talk time 10 days validity this plan more than two years but actually today is 6th day I'm calling no balance because I'm thinking I have balance 34 and valitidity also 5 days and sent so I called airtel customer care 198 they saying plan change to 5 days validity without inform to us how they change or at least they can inform after changes Vi Sms unwanted SMS daily coming from airtel but they are saying every time i check and recharge make people foolish cheated me
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Aug 7, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Thaniga,

This is with reference to your post dated 25 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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