[Resolved] Airtel — Plans which cheat customers

Sekar.murugesan

Address:	600048
Website:	www.airtel.in/mobile/prepaid/services/data-services

I'm experiencing this very often by AirTel. I could understand now how AirTEl became such a big service provider. A plan which is never use full for the users but looks silky. Example: They have introduced Auto Renewal. This will only renew if it expires! Good Option but all data which we have will be gone! Then why the hell should i go for this auto renewal? rather i could make it myself and retain the data. This is all just money sucking leach ideas. Just wanna talk about the customer care! AirTel have the best customer care! They never solve the customer issue. Instead you could close the customer care and leave the customers like that. They would be happy than calling you. Thanks for the wonderful service provided.

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Jan 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2016

Airtel Customer Care's response Dear Mr. Murugesan,

This is with reference to your post dated 15 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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