[Resolved]  Airtel — POOR AND WORST SUPPORT

Address:

Hoshiarpur, Punjab

PH [protected] Using this prepaid number more than 5 years and no problem at all. 3 months ago i moved to another address in hoshiarpur city of punjab and in my new home there is a big issue of network.in my family we have 5 airtel numbers all facing same issue call gets failed voice break a lot i am complaing to customer care from 3 months to check what the techinical cause is but no result. they have one answer problem in your phone or sim restart phone or put sim in another phone we have done all these things but this is unacceptable solution we have 5 mobile phone with airtel numbers all mobiles cannot become faulty at same time when we go to other location in city we can talk properly how phone and sim become ok in another location your team sitting at back end check network automatically sends sms network connectivity on your phone ok so i request you rather than harrassing and giving unaccetable solutions arrange an engineer who can make visit at my location and check what the technical cause is and rather than employing stupiid girls as techinical assitants employ trained people who have some sharp mind and and can understand what customer is saying if you have some manners and customer service skills for serving 5 year old customer who port from another network 5 yrs ago send engineer to my address within in a week street 6 Dashmesh nagar Dagana road HOSHIARPUR PUNJAB else we all in family have no option left to port out to other network as all others are very fine here i would have port out quite long time ago but i was to see your customer service and it is worst from 5 years you are eating our money and when i need service you become worst this is last try bye and make fraud claims that you are best company in india you cl