Airtel — poor connection and internet

I am an old customer of airtel since 2010. As per the advertisement of airtel, airtel is giving high speed internet with full tower in rural and urban area both. Last week, i traveled in a rural area of west bengal (Loleygaon-rishap-lava-kolakham).in those area, we discoverd that airtel is giving as low as possible quality signal. Particularly, the internet is far away from our reach for those days. We were separated from our family, friends and others as we were travelling. Our trip was awesome, but we were disconnected from the remaining world in those days.

So, please either stop advertising those type of things (Take challenges o. W. Get your money back) in the advertisement or give my money back for the five days.