[Resolved] Airtel — Poor internet speed of Airtel | |
My mobile no- [protected] I’m an Airtel prepaid 3G mobile Internet user. I was recharged with Rs 655 Plan and was enjoying a proper 3G speed but after My 3G plan (3GB data ended) suddenly it slowed down to below 0- 2 kbps. I’m using Rs 655 data plan, got 3 GB 3G data and After I should get at the speed of 80kbps (unlimited). I used 3GB data at good speed. But as the 3G data ended the network is lost and speed slowed down 0-2 kbps. Please solve this problem, I’m not able to use Internet even Cant open Google and also Network is too slow sometimes all signal were lost. I am facing this problem since last 06 days, I also have registered complaint regarding this on customer care 198 ( complain ref no. 88361 & 48121) and talk to Mr Gaurav (Senior Supervisor) but nothing has been sorted till date. This type of problem I also faces 04-05 months before in this Rs 655 plan and that time also the complaint was not sorted and they send the msg of complaint has been resolved. I also communicate through mails but the whole process takes the 1month time and my plan got ended. AIRTEL SERVICE IS KNOWN AS GOOD NETWORK ACROSS ALL OVER INDIA. BUT THIS TYPES OF ISSUES MAKE THE POOR EFFECTS Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
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This is with reference to your post dated 12 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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