Airtel — poor network and service | |||||
Hi, Below are the contact details Ph : [protected] Name : dadapeer hebballi Reference to above subject i have visited your airtel store - koppikar road on 28.12.2017 at 10.30 am there i have met miss rashmi and requested for change of post paid to prepaid. As per requested i have submitted all the required documents and cleared all the outstanding - 690.00. Miss rashmi have informed to replace the sim card when current (Post paid sim) network goes away. As per her information network got disconnected on 28.12.2017 at 7.00 pm and i tried to insert new sim card but there was no network. Next day on 29.12.2017 there was no network and i have visited the store at 10.30 am and met again miss rashmi and updated about the issue but there was no proper response from her and said you have to wait another 48 hours to resolve the. They have disconnected my post paid network and pre paid network is also not coming. I have 1 point contact for this number only. Below are the conversion till 29th dec 2017. As informed by miss mamta k - store incharge about resolving my concern latest by end of the day (29.12.2017) but till now problem is not rectified yet. Yesterday whole day i have spent time at airtel store and there is no solution. I got irritate from staff - mr. Ubaib, miss mamta k & rashmi. I have requested lot but no one was listening store incharge even dont have courticy to meet me. I have spent 2 days without phone and incurred losses in my busssiness close to about 20000.00 rupees. I need to have compensation with solution Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment