Airtel — poor service and deducting unnecessary amount by the name of suspension charge on every recharge | |
Sir I am a customer of airtel digital tv when i have purchased the representative told me the benefits of it but when i recharged ist time 1 day late they have deducted 30 rs charges as penalty when i asked to customer care no. They said you recharged your plan late so this penalty have been charged but i said i am not aware of this and you should give us 3 or 4 days grace period they refused and said next time we will see. After that when i recharged my plan on same date on which date my plan is due i. E. 23 march they again deduct 15rs said that this is suspension charge after talking and argued so much they said you are on fault and i was seeing the message on tv that due date is 23 march. Digital id is [protected]. Other service provider are giving good services than airtel and no any suspension charges and deduction are charged by them. Please resolve my problem otherwise go to consumer care and switch to other service provider. My registered no. Is [protected] Harish Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. | |
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Comments
I had a message saying whatsmob service has been activated when I didn't do anything. It deducted amount of Rs. 75 from my balance. I didn't activate that service, it automatically did and automatically deducted the service charges from my balance.
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