[Resolved] Airtel — Poor service and your airtel executive staff insulted me | |||||
Respected sir, My name is robin tauro and I visited 4bungalow store at 6:20pm on Saturday Aug 27 2016 for new postpaid connection. The moment I entered store some of the executive are free but nobody attain me, after looking here and there I headed towards the pos and I removed the token. I took my token time 6:31 pm and I got attained by your executive after 25mins thought they were free and sitting on the chair and talking to the colleagues. After requesting by me to one the executive, she diverted me to his colleagues, and that guy (airtel executive) just waived hand and said no and he shouted to his colleagues and said I am busy with my girlfriend on phone can't you see.. I FEEL So INSULTED by your staff. It's seems I was a beggar came to your store for begging. by looking at this behaviour one of the customer shouted to him for behaving like this..your executive left the store and went out and started talking on phone. When I asked your another executive, I want to have a word with your manager, she said manager is not available, so I asked can I have a word with your assistant manager, she replied she is busy.. After 30mins I was attended by your executive. I believe customer is God and need to treat well. By getting this type of service and insults. I feel so depressed. You can check on CCTV camera how airtel executive treat their customer. I hope you take a necessary action against airtel. Was this information helpful? | |||||
Oct 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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