Airtel — Port out port in - from airtel ap to airtel tn | |||
Dear sir, I made a request to your trichy(tamilnadu) cantonment office for porting my mobile no [protected] from hyderabad to trichy about 3 weeks back( by 6th nov). Please note I had submitted all my documents long back. Based on the documents and application for mnp my no was disconnected on 21st nov night. I got the sms confirming my mnp request was accepted. From 21st nov till today I am unable to receive/make calls. Whenever I call 59059 for verification they are saying my details were not updated in system, hence they can not proceed for verification. I do not know to whom I should approach. If I call 198 they are saying I should visit airtel outlet where I submitted documents. If I visit outlet they are saying documents were already sent. Please help on urgent basis. I can't afford losing calls anymore. My alternate no is [protected]. Mobile no to be ported is [protected]. Nallasivam [protected] Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 27 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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