[Resolved]  Airtel — Porting of airtel to airtel no. [protected]

Address:Auraiya, Uttar Pradesh, 206244
Website:Airtel

It is to inform you that i had deposited the necessary documents related porting of my airtel no. [protected] from delhi ncr to up west (From airtel to airtel) on 11.08.2016. I received a sms that porting of number completed on 19.08.2016 at 23:30 hrs. Accordingly my old sim has been de-activated on 20.08.2016 at 11:00 hrs. From your side.

I had continuously following your customer care representative and the person with whom i have deposited the documents for activation of new sim but sorry to say the no body has given me any satisfactory reply.

Till date i. E. On 22.08.2016 at 10:30 am, no network is coming on my new airtel sim where as your customer care representative was telling that within 4 hours of de-activation of old sim, new sim starts working.

I found that the services provided by airtel as far as porting of number is concerned very poor. You have not provided network on my new sim even after 5 days have been passed after de-activation of old sim. No updates is available from airtel side.

Kindly look into the matter.

S. K. Bhargava


Alternate no. [protected]
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Oct 2, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 August 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 01, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 August 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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