Airtel — Post Paid Airtel Mobile Number is not converted into Prepaid in 1.75 months

Address:Udham Singh Nagar, Uttarakhand

Dear Sir/Madam, Please look into the matter i am fed up with airtel services, we are continuously follow up from last 1.5 months for converting postpaid number ([protected]) into prepaid and for this we have already submitted all the required documents along with fee and deposited all the outstanding payment of this number. please go through trail mail and please do needful urgently. Today interaction number with customer care is [protected] Regards, Mahendra Kumar contact number [protected] ———- Forwarded message ———- From: Kumar Date: Thu, May 28, 2015 at 11:08 AM Subject: Fwd: Fw: FW: Conversion of Mobile No.[protected] into Personal connection To: [protected]@in.airtel.com Cc: Ranbir.[protected]@aam.com Dear Sir/Madam, Today Interaction Reference Number [protected] regarding conversion of postpaid number [protected] to prepaid. I would like to share you one of the poorest response from your Airtel team Rudrapur (Uttrakhand) in respect of converting postpaid connection into prepaid. We are following with Mr. Paras Kumar Kakkar Corporate Relation [protected] Rudrapur.[protected]@in.airtelworld.com for more than 1.5 months for converting postpaid mobile number [protected] to prepaid for that we have given all the required documents along with requisite fee and all the outstanding payment of this number also had been paid. Services of this Mobile number is closed 1.5 month back but still it is not converted into prepaid even so many follow ups with him, you may see the trail mail in this regard. I am using this mobile number for more than 10 years, that’s why i want to continue it. Further you are requested to look into the matter and please do needful. Regards, Mahendra Kumar Mob [protected] ———- Forwarded message ———- From: mahendra kumar Date: Thu, May 28, 2015 at 10:40 AM Subject: Fw: FW: Conversion of Mobile No.[protected] into Personal connection To: Mahendra Kumar Sent from Yahoo Mail on Android From:”SinghNegi, Ranbir” Date:Thu, 28 May, 2015 at 10:30 Subject:FW: Conversion of Mobile No.[protected] into Personal connection For your information pl. Thanks Ranbir —–Original Message—– From: rudrapur rm [mailto:rudrapur.[protected]@airtelworld.com] Sent: Thursday, May 28, 2015 10:22 AM To: SinghNegi, Ranbir Subject: RE: Conversion of Mobile No.[protected] into Personal connection Dear sir, Sorry This no. Was not converted into prepaid Thanks and regards Paras Kumar Kakkar Corporate Relation Bharti Airtel Limited [protected] Rudrapur.[protected]@in.airtelworld.com ________________________________________ From: SinghNegi, Ranbir [Ranbir.[protected]@aam.com] Sent: Thursday, May 28, 2015 10:12 AM To: rudrapur rm Cc: Varun Mahajan Subject: FW: Conversion of Mobile No.[protected] into Personal connection Dear sir/madam, This is in reference to the trailing emails, we regret to write that till date you have not converted the above mentioned mobile number into the personal connection of Mr Mahendra Kumar. This is not first time, in past also we have been faced very poor response from your side. Once again, you are requested to convert the same without any further delay and please confirm the same. With regards, Ranbir Negi AAM Pantnagar Axle Pvt. Ltd., Pantnagar. From: SinghNegi, Ranbir Sent: Friday, April 17, 2015 9:29 AM To: ‘rudrapur.[protected]@airtelworld.com’ Subject: FW: Conversion of Mobile No.[protected] into Personal connection Dear sir/madam, Please convert the above number into personal connection of Mr Mahendra Kumar. His ID is attached herewith for your ready reference. Please confirm the same. With regards, Ranbir Negi AAM Pantnagar Axle Pvt. Ltd., Pantnagar. From: SinghNegi, Ranbir Sent: Wednesday, April 15, 2015 10:53 AM To: rudrapur.[protected]@airtelworld.com Subject: Deactive Mobile No.[protected] Dear sir/madam, Please deactivate Mobile No. [protected] with immediate effect, as the user has left the organization. So, please deactivate the same and confirm. In case, he would like to convert this number into his personal number, we donot have any objection. You may please allow him for the same. With regards, Ranbir Negi AAM Pantnagar Axle Pvt. Ltd., Pantnagar.
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Dear Mahender.

This is with reference to your post dated 2 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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