Airtel — POST PAID TO PREPAID MIGRATION | |||
Mobile number requested to Migrate : [protected] I have asked a AIRTEL Team member MR. Raju seated in Begumpet Hyderabad to convert my Airtel Postpaid to Prepaid and the conversion or transfer was done in such a way that the post paid sim was transferred into a prepaid sim but does not get recharged. When asked they say the network has some technical issues However I still wonder if the network still faces the issue while the transfer was done on 12th May 2015 while the current date is 27th May 2015. I had to run back to the service provider twice and the guys have the same reply. The Cherry on the cake comes while the nearest location to deal for me is at Vikrampuri Secunderabad where the company owns some dumb employees who does not even care to answer for the queries and care for the complaint and instead say we are not authorized to do it from here you can contact the Main Branch. Hopefully if tyhere is a good soul at Airtel who cares for what we write here please do contact me back on email or please give me a call 24/7 on [email][protected]@gmail.com[/email] or call me on [protected] Kailash Perugu Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 27 May 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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