Airtel — postpaid bill gets rounded off to bigger number

Airtel — postpaid bill gets rounded off to bigger number

A Abhijain16 from Mumbai, Maharashtra

I use airtel postpaid connection. Whenever the bill comes it automatically gets rounded off to the upper number. For example, if the bill is 300.05, it gets rounded off to 301. The amount never gets rounded off to the lower number (300 in this case) The amount may look small for one customer, but when it is aggregated for millions of customers, it is a huge amount and airtel has been looting the customers regularly. How to resolve this? Was this information helpful? No (0) Yes (0)
Airtel customer support has been notified about the posted complaint.
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Prithviraj singh tomar

from Delhi, Delhi

Airtel charged me twice for a non-rendered service which i raised request for them to cancel many times, but they didn't. They just says "we processed your request to cancel".Now also they charged me for that service. For a plan of ₹499 i paid ₹1200 2 times.

Adi sin

from Mumbai, Maharashtra

From 28 sep 2019 there are no calling network available . I am not able to use internet . I called customer care and complain about it but still no improvement . There are no network available, I am not able to call someone .

abinash908

from Bengaluru, Karnataka

I am not able to use internet for downgrading the post paid plan, this is the scam Airtel is operating with. Past three days i have been registering requests and they are getting resolved within 3 hours still it says internet not active