Airtel — postpaid hotspot sim activation time - wrong commitments while selling

Address: 600013

I have newly purchased a 4g hotspot device and the postpaid sim for it, the sales executive said it will be activated in 2 to 4 hours but even after 4 days it was not activated, i was calling the call centre every day but they are not sure what to do and person to person the resolving time changes, i heard 24 hours, 48 hours but now they are saying 7 days to get it activated and they don't know why.

I strictly want every sales person should be educated and they need to treat the customer fairly.

Postpaid dongle no : [protected]
Showroom: airtel royapuram chennai - 600013