[Resolved] Airtel — Postpaid issue

sonu12341

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	airtel

Problem--
airtel executive called me and requested me to change to postpaid airtel

plan...550
unlimited calls local std
6 gb 4 g internet
after 6gb
unlimited 2 g speed

as per the request of executive
i converted to airtel postpaid

totally that was a wrong information said to me

charging 40ps for 10kb
after 6gb of 4g data

i spoke with cus care
but there was no exact information about this

no clarity

i want exact information and correct

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Apr 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Mar 19, 2017

Updated by sonu12341 problem--
airtel executive called me and requested me to change to postpaid airtel

plan...550
unlimited calls local std
6 gb 4 g internet
after 6gb
unlimited 2 g speed

as per the request of executive
i converted to airtel postpaid

totally that was a wrong information said to me

charging 40ps for 10kb
after 6gb of 4g data

i spoke with cus care
but there was no exact information about this

no clarity

i want exact information and correct

Verified Support

Mar 20, 2017

Airtel Customer Care's response Dear Sonu,

This is with reference to your post, dated 19 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 20, 2017

Airtel Customer Care's response Dear Sonu,

This is with reference to your post dated 19 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd