| Address: | Bangalore, Karnataka | | Website: | www.airtel.in |
My mobile number disconnected with out any prior notice. You know very well that how mobile is a very important tools like fund transfer, otp etc... Below the communication with call centre...
15.12.16. - your representative give me an email id a_sunil. [protected]@airtel.com to get the exact reasons of the discontinue of the service.
16.12.16. : i received a reply from a_sunil. [protected]@airtel.com mentioning "below connection has been barred under non ownership. So request you to please contact to your local hr and get the approval to activate this number accordingly."
17.12.16. : i have send the scan copy of the approval (Now again attached) and requesting to restore the number. I again call the customer support and the representative told us your number disconnected due to non payment of bills. Side by side i have also complain in airtel portal complain number is po[protected]
Conclusion :
1. I am long time user of airtel how the company discontinue the service without prior notice.
2, i don't know who is a_sunil. [protected]@airtel.com, what is his position i request him i am going through health crisis and my phone is very essential to communicate. He dont replied. Why company hire this type of staff at a very high cost. When i am liable to pay my dues.
3. Put the complain in portal also no response. Why such type of mechanism is require when there is no use in the time o[censored]rgency.
Please look into the matter and restore the connection immediately.
Waiting your early response.
Regards
Bidyut
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