Airtel — postpaid to prepaid [protected]

This is the worst service any customer any experience from airtel.
I just want to switch my postpaid plan to prepaid plan to my [protected] number
It was suppose to be done in 4 days apparently being the worst service. Its been pending for 1 montheven mr. Jafar, manager of airtel gallery in naupada is good for nothing. The staff is such headless mr. Balram who doesnt the process. I need my number to be switched by today
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