Airtel — postpaid to prepaid ([protected])

Address:	Unnao, Uttar Pradesh, 209801
Website:	www.airtel.com

Dear sir,

I would like to inform you that i applied to convert my postpaid sim to prepaid sim on 7th february 2018 at airtel store in unnao-209801, near to ibp chaurah. They charged my 120 rupees extra more than my bill amount. And gave me an new sim, and informed me that my new sim will active in next 48 hours, but 2 months have been passed, still my new sim has not active. I have made so many complaint on 198 & [protected]@airtel.com, but no one helping me in this matter.

I have already paid all the bill amount, when i applied for postpaid to prepaid. But they are sending me new bills regularly, i have not maid a single call after applying for prepaid sim.

Today i got a call that my incoming call is going to off due to not paying bill amount. However, i have not maid any call, and i already applied for prepaid sim. And they informed me that i will not get any bill.

My mobile no. Is [protected].

Please look in this matter, and solve the problem immediately.