[Resolved]  Airtel — Postpaid to prepaid airtel

Address:560066

I have converted my postpaid connection to prepaid connection on 3rd of December and paid my last bill 680 but he deducted 880 as 200 will carry forward to prepaid account. I called airtel customer care on 5th December she said amount will transfer with in 48 hrs. Now i called them again today on 12th December they are saying its not possible. Visit same store.
They troubled me while converting to airtel now postpaid to prepaid service also.

Airtel should be close.
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Jan 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 December 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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Complaint comments 

Comments

My ID is [protected], As i have recharge for six month plan(Rs.1655.00) on 08, Nov, 2016 but you send massage to recharge it .

Are you sleeping ?

Even by miscall on [protected] they reply Rs.17 balance.

Check it again and send urgent reply
.
From:

Dipak Gandhi
Dear sir / madam,
05.12.2016
my friend mr. subramaniyan cell number[protected],
i want invite my wedding so please help me ..
Thank you!
From the second day of connection port, I am facing above problems . I had complaint to airtel office but found no result .
It is my last intimation otherwise II will submit to Honorable Court.
Dr Vinod Chauhan
[protected]

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