Airtel — postpaid to prepaid conversion is taking more than 6 days

Address:

Bangalore, Karnataka, 560102

Hi,

I am shalini, i work in an mnc, i am writing this email with great depression and frustration.

I recently raised a request to convert from postpaid to prepaid connection of my airtel number [protected]. Raised this request on tue 5th dec at airtel office in hsr layout sector 2 parangipalya, bangalore 5600103. They gave a prepaid sim and said it will take 48hrs to get activated. On wed 6th dec my postpaid sim got deactivated.

But from that day till now my new sim (Prepaid) which they gave is not at all activated. I am struggling everyday without mobile service. Its been 6days till now there is no action from there end. They are least bothered about customers infact they dont even care. Everday i go there and ask them why sim is not activated, they give same reason everyday as "some technical issue" and technical team has to deal with it. I dont understand who the technical team is and how to contact them. There is no use of talking to these people at airtel office they dont even understand how customer feels and how to respect them. I know its pretty big mail but hope atleast somebody reads there and give me some solution for all the pain i have taken these 6days. Please understand my situation and please take action against those people sitting there in airtel office hsr layout.

Please help me to get my sim activated asap