Airtel — postpaid to prepaid problem not solved.

manionlinekrish

from Coimbatore, Tamil Nadu

Address:

641659

Dear sir

Port from airtel to jio stopped due to lack of communication from airtel store customer service person( RS Puram branch). No proper guidance fromsinganallur and lakhsmi mills branch.

Main reason to switch network is above mentioned and not properly guided from airtel customer services.

As per your customer service person miss. Mahalakshmi contacted and told me to rectify my port from airtel to jio issue. But I didn't get any response from your side. So kindly do favour I will switch to jio. Please dont ignore/stop this process. Any doubt regard this port option please kindly contact [protected]/[protected].
Please do it quickly to switch network. I am totally disappointed with airtel customer service. Because mainly everyone not clearly update customer requirements in the system. Thus creating another conversation with another person. So problem increased not rectified. Please do note to rectify customer problem not to make more irritation.
Thank you.

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Airtel customer support has been notified about the posted complaint.

Jan 07, 2019

Updated by manionlinekrish This problem was already raised here. They told me to arrange call back to rectify the problem. But no response. If I mailed again they start talking from 0 to till. No updated data in airtel base. So kindly note all the problem related same number.

I am fully disappointed from airtel customer service.

Please do the necessary to solve the problem.
Thank you.

Jan 20, 2019

Updated by manionlinekrish Till now 20days. But the complaint against #Airtel postpaid to prepaid is not solved. Without English knowledge people from north Indians calling and asking about the complaint. They know only hindi. Then how can I explain my problem.very poor and bad experience #Airtel