[Resolved]  Airtel — Prepaid 3g dongle

Address:

Dehradun, Uttarakhand, 248001

I recharged my airtel 3data of my airtel prepaid dongle by online payment of rs. 297 on 4th july 2016. My transaction id is[protected]. Still my dongle is not getting connected. Whenever i try to connect it gives a message no internet connection. I called at the toll free no[protected]. When i opted for hindi language mr sunil told me that this my dongle no is up no so i must call at[protected] for help. When i called at this no there were only 2 options-1. You want a new pre paid no, 2. Your sim is lost. I again called at [protected], mr. Sunil was not ready to listen anything and asked me again to call at [protected]. I again called at[protected], this time opted for english language, mr. Himashu told me to call at 121 or 198. I called at both the nos but none suited any option related to the problem i am facing on my dongle.Infact very unhelpful attitude faced by me on your toll free nos. Very bad experience.