[Resolved] Airtel Prepaid — Balance cut off | |||
Hi i m website developer. I m using airtel sim card for internet uses in last two days from my 2 different sim card the balnace cut off amount about 1000 rs in 30 to 40 different services.. Whis is the best way to make a fool peoples airtel goes down in my eyes i use airtel internet coz the internet networks is very strong but thats the not right way to cut off the balnace.. I called cousmoer care they say if i deactivated the services in 24 hours i can get the refund they refunded me only 70 rs so now i have 70 rs balance in my account even they can't se it they cut of 70 rs also so now i have 0 balance in my account. I have my surfing history and recoding calls of the cousmore care this is gonaa big matter now i have every proof and i will not b silent. Coz the is gonna violence now.. Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 31, 2016 Airtel Customer Care's response Dear Mr. Parmar, This is with reference to your post dated 31 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 16, 2016 Airtel Customer Care's response Dear Mr. Parmar, This is with reference to your post dated 31 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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