Airtel Prepaid — Fraudly deduct amount for my airtel no- [protected]

manojkumar sinha

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Very horrible experience from Airtel prepaid mobile services, they deducted Rs 50 for 1 min local call. When i call customer care they told me that i have made a ISD and due to this Rs 50 has been deducted. When i asked for which country they are charging Rs 50 then they simply told they don't have any idea. Also how a local call can be transferred to ISD call where as it was received by correct person. Always they try to cut amount if balance is more than Rs 50. Its very horrible to recharge Airtel number any more.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Sinha,

This is with reference to your post dated 18 Apr. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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manojkumar sinha

from Mumbai, Maharashtra

Now issue has been resolved. I got money back in my account.
Thanks a lot.

Regards,
Manoj Sinha