[Resolved] Airtel Prepaid — insufficient balance deduction

[Resolved] Airtel Prepaid — insufficient balance deduction

R ritusingh18 from New Delhi, Delhi

my number is [protected] from najafgarh new delhi. I had this recharge of rs.[protected]@90 at some offer for my number only on 7th of febrauary. I did not make any such calls. How come u people just casually deduct my balance. I was travelling alone and this created so much inconvenience to me. Everytime i got low balance it was preannounced in calls bt this time it directly became 0.01. I tried the customer care number number but dint get any option of having any conversation with customer care. This is not the way u handle your customers. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint.
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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Singh,

This is with reference to your post dated 10 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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