[Resolved]  Airtel — Prepaid mobile [protected]

Address:

Hyderabad, Andhra Pradesh, 500047

Pls find my ultimate pain for being your sic n new customer, just 30 days old for your kind understanding. Bought the above said prepaid connection [protected] nearly 30-days back & on 28-Nov-15, my mother carried it with her to mumbai & currently, its under roaming. As per your advertised roaming tariff of Rs.31, am supposed to enjoy incoming calls for free of cost while on roaming for 10-days. To my surprise, unable to recharge with 31 denomination (tried online n through retailer), getting error as "unable to process your request". For the same, visited your Airtel store located at Malkajgiri (opp to Shah electronics) 2 hrs back & met your uncivilized team & got zero help on my concern. In your store, met with your honorable executive called Mr.Karthik & shocked with his idiotic/care free response saying "kuch problm hoga, agar aap complaint leneko bolenge, tho hum lenge, aapki marji". What is this 'app ki marji', are we looking like beggars to you folks On my insistence, some other gentleman came on board & took my prepaid no along with alternate contact no & said in half hr, i will get the message about the complaint. For your notice my lord, till now i didnt received any such message. Why you fake customers, are we looking like fools to you people Dont call on [protected], as it is with my mother in roaming, call on my alt cont no [protected]. Get on to my issue & resolve on top priority & live up to your brands image R's Deva. M [protected] [protected]