Airtel — prepaid mobile top up not yet updated

Address:	Bangalore, Karnataka
Website:	Airtel complaint

My airtel cell no. [protected]. My canara bank saving a'/c. No.[protected] rengaraj n. Amount debited fortopup for 150/- vide a/c of atom tech ltd has been credited (Imps ref no.[protected] on 10/10/2017 at 23:21and further amount debited for topup for 10/- vide a/c of atom tech ltd has been credited (Imps ref no.[protected] on 11/10/2017 at 01:15. Above both topup transaction were successful. But amount not yet credited in my cell balance. For above, reported to airtel through email and also they registed case on 11 oct. 2017 at 11:45 and gave ref. No. Conrc[protected], such reference informing me as no record found. I request you to do the needful.