[Resolved]  Airtel — Prepaid phone no: [protected]

Address:New Delhi, Delhi, 110091
Website:Google Crome

I made a purchase of rs. 66 top up from icici bank portal on 6th may 2017 for my number [protected]. The deal says that i can call local and std calls at 35 p/min for 28 days. I got the message also that the recharge done. When i tried to phone immediately it says low balance. If it is bogus then it should not have accepted the money. What is this. I am old man of 72 years and don't know tricks of the trade. Even i went to the airtel office in mayur vihar and the people at the counter connected me to somebody and he told that he will rectify, but till date nothing is done. Please tell why my balance has become zero. Please let me know urgently.
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Jun 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 10 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 12, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 10 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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Frequent disconnections on broadband immediately after upgrading to VDSL

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